Frequently Asked Questions
Here we answer some of the more common questions asked by our parents, if you don’t find what you’re looking for below, please contact us directly.
What are your opening times?
Carr Manor is open from 7.30am until 6.00pm. Should you arrive any earlier we request you wait with your child until rooms are set up and staff are available. If for any reason you are going to be delayed collecting your child, we ask that you notify the nursery as soon as possible.
Do you offer a sibling discount?
Yes we do. Providing both your children attend a minimum of 3 full days (six sessions) per week, 10% is deducted off your eldest childs invoice.
Are you open all year round?
Nursery is open 51 weeks of the year. We do charge for Bank Holidays, however we will offer you an alternative session when ever possible and subject to availability.
When do we have to pay?
Ideally, the first day of the month your child attends. Invoices will then be issued around the 22nd of each month to be paid by the 5th. Payments can be made by cash or bank transfer.
Do you close at Christmas?
Yes we do. We will let you know the details nearer the time. However, we usually close on Christmas Eve and do not open again until the New Year. You will not be charged any fees during this period.
What is the settling in procedure?
We will arrange visits to the nursery in the weeks prior to your start date to ensure that your child settles in comfortably. On your first visit, we request that you stay for an hour to complete any necessary paperwork and familiarize yourself with the setting and the staff. Further visits at a time and date to suit you can then be arranged.
How does the Free Early Years Entitlement work?
Do we need to provide any food?
Only formula milk. All babies and children are provided with nutritious, freshly prepared meals as soon as they are ready to be weaned.
Who provides nappies?
Nappies are not provided by nursery. However, we do supply fragrance-free baby wipes, cotton wool and nappy sacks.
Do you accept childcare vouchers/salary sacrifice provided by my employer?
Yes we do, for more information visit our affordable childcare page. For any further enquiries contact us. Please use your child’s full name as a reference.